|
Making it Easy
To Buy in
Service
 Training
is really about
aligning the
actions of your
employees with
the goals you
are committed to
attaining. Our
comprehensive
self guided
Service DVD
training set
focuses
specifically on
the Service
department and
is designed to
work as an
In-Dealership
training
resource or to
supplement our
classroom
courses.
The Service DVD
series is
instructor led
by Sam Dantzler,
President of the
Assurant
Solutions
20-Clubs
division, who
examines and
explains each
step of the
sales process
thoroughly,
providing a
consistent way
for managers to
train their
front line staff
on a daily
basis.
Role-plays are
used
consistently
throughout each
“Making It Easy
To Buy” series
to demonstrate
application in
the dealership.
This particular
series comes
with 10 Student
Manuals, 10
Student
Workbooks, 1
Trainer’s Guide
and 25
Multi-Point
Inspection
Forms.
Making it Easy
To Buy in P&A
 The
Making it Easy
to Buy in P&A
and Apparel DVD
series is the
second release
of it’s kind
from our
In-Dealership
training
program. It
includes six
DVDs, each
corresponding to
a step in the
sales process:
The Greet, The
Probe, The
Presentation,
Building the
Sale, The Close,
and Thank and
Follow-up.
The series is
instructor led
by Sam Dantzler,
who examines and
explains each
step thoroughly.
The purpose, the
goal, common
objections and
selling
techniques of
each step are
covered and
discussed in
detail.
Role-plays are
used
consistently
throughout the
series to
demonstrate
application on
the sales floor.
Each step is
accompanied by a
chapter in the
included
companion
student manual,
as well as a
student workbook
that checks for
understanding
from the
trainee. Each
section is
concluded with a
"Self Study"
section that
requires the
trainee to meet
with the P&A
manager and
demonstrate
understanding of
the step and
inquire about
dealership
specific
policies.
Click here to
find out more more
Retail Powersports Management Group (formerly Lemco) is the oldest and largest dealer-training group in the country.
Since 1980 RPM Group has been successfully recruiting and training top dealers to significantly improve the way dealers do business. A core offering is the 20-Club which is made up of approximately 20 non-competing dealers who share monthly financial information and who attempt to help other Club members improve their profitability. Read More
|
